Password reset steps

This service allows the account holders who already have active account to reset his their password if forgotten.

All users requesting this service implicitly confirm their understanding and acceptance of the terms and conditions detailed in the Domain names Registration Regulations and the Terms and conditions of using SaudiNIC's portal published in SaudiNIC's website.

This service can only be started from the users accounts, the  account holder must first sign up for an account in SaudiNIC website, that can be done by following the Steps for creating an account. After doing so and successfully activating the account,  account holders can start the steps of this service.

The following is a brief explanation of this service steps :

1- Filling up the service form

The first step in password reset is to fill up the service form, the form must be filed correctly and all errors must be corrected prior to submission .

2- Activating the request and filling up the Password reset form

After that, an activation message will be sent to the account holder email address, the account holder must use the information in that message to fill up the password reset form where he/she will be asked for the secret question and the new password.


- The change is done automatically and a notification message will be sent to the account holder email addresse.
- In case the account holder did not receive the activation message, he/she can request resending it again.